Cookie Policy

AGILE ONLINE LEARNING (PTY) LTD Trading as PsyCampus

Registration Number: 2023/928964/07
Registered Address: 57 Main Rd, Southern Paarl, Paarl, 7620
Effective Date: 03 February 2026
Last Updated: 03 February 2026
Version: 1.2

1. WHAT ARE COOKIES

Cookies are small text files placed on your device when you visit our website to enable functionality and improve your experience. We use cookies for essential website operations, waitlist management, course delivery, and marketing activities.

2. TYPES OF COOKIES WE USE

ESSENTIAL COOKIES

Required for website functionality and automatically enabled:

Session management and login functionality
Security and fraud prevention
Course enrolment and progress tracking
Payment processing through PayFast
Basic website operations
Waitlist registration and management

FUNCTIONAL COOKIES

Enhance your experience (can be disabled via browser settings):

User interface preferences
Language and timezone settings
Remember your choices
Course progress and completion tracking

ANALYTICS AND MARKETING COOKIES

Track website usage and marketing effectiveness (require your consent):

Website usage analytics
Marketing campaign tracking
Visitor behavior analysis
Waitlist conversion tracking
Course enrolment attribution
Educational content optimisation
Affiliate program tracking: Tracks purchases attributed to affiliate marketing partners who earn commissions for successful customer referrals through unique links and coupon codes (30-day tracking window)

3. CONSENT AND LEGAL BASIS

Essential cookies: Used based on legitimate interests and contractual necessity – no consent required.

Functional cookies: Used based on your implied consent through continued website use.

Analytics/Marketing cookies: Used only with your explicit consent as required under POPIA.

4. MANAGING COOKIES

Cookie Consent

You can manage your cookie preferences through our consent banner or by contacting us.

Browser Settings

You can control cookies through your browser settings, though this may affect website functionality.

Opt-Out

Contact admin@psycampus.co.za to opt out of non-essential cookies.

5. DATA PROTECTION

Cookie data is processed in accordance with POPIA and our Privacy Policy. We implement appropriate security measures to protect your information.

Data retention: Session cookies are deleted when you close your browser. Other cookies are retained only as long as necessary for their purpose.

6. THIRD-PARTY COOKIES

We may use third-party services including:

PayFast for payment processing (privacy policy: www.payfast.co.za/privacy-policy/)
Google for webinar delivery via Google Meet (privacy policy: policies.google.com/privacy)
Analytics services for website improvement
Learning management system providers
Marketing and email service providers

These services may set their own cookies subject to their respective privacy policies. We recommend reviewing the privacy policies of these third-party services to understand their data collection and cookie practices. The Company selects third-party partners with appropriate data protection standards but is not responsible for their privacy practices or policy changes.

7. YOUR RIGHTS

Under POPIA you have the right to:

Access information about cookies we use
Withdraw consent for non-essential cookies
Request deletion of cookie data
Object to marketing cookie usage

8. CONTACT INFORMATION

For questions about cookies or to exercise your rights:

Email: admin@psycampus.co.za

Phone: +2760 505 3335
Address: 57 Main Rd, Southern Paarl, Paarl, 7620
Business Hours: Monday to Friday, 08:00 – 17:00 (SAST)

Nothing in this Cookie Policy limits your statutory rights under the Consumer Protection Act 68 of 2008. For questions about your consumer rights regarding cookie usage, marketing practices, or this policy, refer to our Terms of Service Section 2 or contact the National Consumer Commission at complaints@thencc.org.za.

9. DISPUTES AND COMPLAIN

For disputes regarding cookie usage, consent management, or this Cookie Policy, refer to the dispute resolution procedures in our Terms of Service Section 15.

Privacy-specific complaints regarding cookies and data protection may be lodged with:

Our Information Officer: admin@psycampus.co.za
Information Regulator: complaints.IR@justice.gov.za
Information Regulator website: https://inforegulator.org.za

We are committed to resolving cookie-related concerns in good faith through direct communication before formal dispute procedures.

10. UPDATES

This Cookie Policy may be updated to reflect changes in our cookie usage, legal requirements, third-party services, or technology practices. Material changes will be communicated through email notification to registered users and prominent website notices at least 14 days before the effective date. Non-material changes (such as clarifications or technical updates) may be made without advance notice. We recommend checking this page regularly for updates. Updated versions will display new effective dates and version numbers at the top of this policy.

This Cookie Policy forms part of our Terms & Conditions and Privacy Policy.